25September2020

Agenda Daily

Do not use Uber, Grab as a reason to resign

The existence of ride-hailing services such as Uber and Grab should not be used as the reason for taxi drivers to resign.

Instead, it should serve as a stimulant for them to improve their services, says Big Blue Capital (M) Sdn Bhd adviser Shamsubahrin Ismail.

He is of the opinion that discipline and attitude play important roles in the services business.

“Taxi drivers who are disciplined and have good attitude will continue to survive,” he told a press conference.

Yesterday, a local daily reported that as many as 10,000 conventional taxi drivers in the Klang Valley might have returned their taxis to their respective companies over the past few months due to competition from ride-sharing apps.

Concurrent with his view, Federal Territory and Selangor Taxi Operators Association President Aslah Abdullah said taxi drivers had to accept this phenomena as the norm for any kind of industry.

“Driving taxis is not like those with a permanent salary. It’s normal to have ups and downs in income, and I am confident genuine taxi drivers will not give up that easily,” he said.

Aslah did not deny there was indeed stiff competition faced by taxi drivers, in the face of Uber and Grab.

“It’s the same in the previous years where we faced a fight from the ‘kereta sapu’ (pirate taxis), but we can still manage to make a living if we live the right way and sincerely,” he said.-12/10/2016

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